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Atención al cliente: Enfócate y diferenciate

Carlos Berrutti 23/11/2016 0 Comentarios

Un cliente, bien atendido, podría ser más valioso que $10.000 de inversión en publicidad. El buen servicio multiplica las ventas.

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Gestión de las RELACIONES con el cliente (CRM)

Maximiliano Ruiz Villegas 22/05/2015 0 Comentarios

Customer Relationship Management (CRM) es una herramienta fundamental para organizar y sincronizar la información del cliente.

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